Required skills

communication skills to

consult with officials to develop and assess strategies to build rapport

resolve activity or competition issues professionally

use communication techniques appropriate to the needs of officials

problemsolving skills to identify issues in relationships with officials and implement measures to improve working relationships

Required knowledge

organisational policies and procedures to enable the development of effective relationships and professional conduct of competitions and activities

relevant activity or sportspecific knowledge in order to work effectively with officials and understand and discuss decisions made by officials

roles and responsibilities of officials within an activity or sport in order to understand how and why officiating decisions are made

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

interacts with relevant sports officials according to knowledge and expectations of roles and responsibilities as well as developing and implementing organisational strategies to facilitate a professional and effective working relationship with officials

uses effective communication techniques to consult with officials and develops trust and confidence in dealings with sports officials

applies a continuous improvement approach to evaluate relationships with sports officials and recommend potential improvements

Context of and specific resources for assessment

Assessment must ensure participation in multiple interactions with sports officials relevant to the candidates current or intended work role to demonstrate competency and consistency of performance

Assessment must also ensure access to

relevant sports officials

a coaching setting including athletes participating in activities or competitions

organisational policies and procedures in relation to interacting with officials

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of interaction with sports officials in forming and maintaining effective working relationships

oral or written questioning to assess knowledge of the functions and responsibilities of sports officials

thirdparty reports from a supervisor detailing work performance over multiple applications

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

relevant sportspecific coaching units of competency

Officials may include:

Strategies may include:

Competition or activity issues may include:

Organisational policies and procedures may include:

Athletes may include: